Shipping policy

We are committed to delivering your orders efficiently and promptly, and we appreciate your understanding in case of any unforeseen delays. If you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer support team help@cederbergteaco.com, and we'll be more than happy to assist you.

Delivery Timeframe
After your purchase is confirmed, we aim to deliver your order within 6 to 8 business days. Please note that delivery times may vary depending on your location and the shipping method chosen.

Order Processing
Once your order is placed and payment is confirmed, our team will begin processing it within 1 to 3 business days. You will receive an email notification once your order is shipped.

Shipping Methods
We offer standard shipping for all orders, and expedited shipping options are available at an additional cost. Please check the shipping options at the checkout page.

Unforeseen Circumstances
While we strive to deliver your order within the specified timeframe, certain unforeseen circumstances may arise that are beyond our control and could cause delays in shipment. These circumstances may include, but are not limited to, natural disasters, customs delays, carrier disruptions, or any other events that hinder our ability to ship on time. In such cases, we will do our best to keep you informed about the situation and work diligently to minimize any inconveniences caused.

Tracking Information
For most orders, we provide tracking information so that you can monitor the status of your shipment. Please keep in mind that tracking information might take a few days to become available after your order is shipped.

Address Accuracy
It is essential to provide accurate shipping information to ensure successful delivery. We will not be responsible for any delays or issues caused by incorrect addresses provided by the customer.

International Shipping
We offer international shipping for most products. However, please be aware that international orders may be subject to customs duties, taxes, or other import fees that are the responsibility of the customer.

Kindly note that this shipping policy is subject to change, and any updates will be posted on our website.